Shipping Policy

At Beautiful Clothes And A Full Moon LLC, we want our shipping terms to be clear and easy to understand. This policy explains where we ship, the cost of shipping, order processing times, estimated delivery times, tracking, and how we handle delivery problems.

Shipping Destinations

We currently ship to valid residential and commercial addresses within the 50 United States.

We do not currently offer international shipping. Delivery to P.O. boxes, APO/FPO military addresses, and U.S. territories may be unavailable or subject to carrier restrictions. Please contact us before ordering if you are uncertain whether we can deliver to your address.

Shipping Cost and Service

We offer one shipping method:

Standard Shipping

• Shipping cost: Free ($0.00 USD)

• Minimum purchase requirement: None

• Estimated transit time: 5–8 business days after shipment

We do not currently offer express or expedited shipping. Customers are not charged a standard shipping fee, handling surcharge, courier fee, or carrier add-on at checkout.

Applicable sales tax may be calculated separately during checkout.

Order Cut-Off Time

Our daily order cut-off time is 7:00 PM Eastern Time (ET).

Orders placed after the cut-off time, on weekends, or on recognized U.S. public holidays will normally enter the next business-day processing cycle.

Order Processing Time

Orders are normally processed within 2–3 business days, Monday through Friday.

Processing may include:

• Payment verification

• Fraud-prevention review

• Inventory confirmation

• Product preparation

• Packaging

• Transfer to the shipping carrier

Weekends and recognized U.S. public holidays are not included in processing time. Certain orders may require additional time if payment, inventory, or address verification is needed.

Estimated Delivery Time

Processing and transit times are separate:

• Processing time: 2–3 business days

• Transit time: 5–8 business days

• Total estimated delivery time: 7–11 business days from the order date

Delivery estimates are not guaranteed arrival dates. Severe weather, carrier disruptions, public holidays, seasonal demand, emergencies, or an incorrect delivery address may cause delays outside our reasonable control.

Shipping Confirmation and Tracking

After your order has shipped, we will normally send a shipping confirmation email containing the available carrier and tracking information.

A newly created tracking number may take 24–48 hours to become active in the carrier’s system. Carrier tracking updates may occasionally be delayed even while a package is moving through the delivery network.

Address Accuracy

Please review your shipping information carefully before completing your purchase, including:

• Recipient name

• Street address

• Apartment or unit number

• City

• State

• ZIP Code

If you discover an error after placing an order, contact us immediately at sales@afullmoon.shop.

We will make a reasonable effort to correct the address before fulfillment begins, but an address change cannot be guaranteed after an order has been processed or shipped.

Signature Requirements

A signature may be required for certain high-value orders or when required by the shipping carrier. When available, any signature requirement will be indicated in the shipping confirmation.

A signature requirement does not create an additional shipping charge.

Failed or Undeliverable Deliveries

A package may be returned to us if the carrier cannot deliver it because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery, or another delivery problem.

If a package is returned because the customer provided an incorrect or incomplete address, we will contact the customer before arranging another shipment. Any applicable reshipping cost will be disclosed to and approved by the customer before the package is sent again.

Lost Packages

If tracking information indicates that a package may have been lost in transit, contact us at sales@afullmoon.shop.

We may review the tracking history and open an investigation with the carrier. If the carrier confirms that the package was lost and the loss was not caused by an incorrect customer-provided address, we will offer either:

• A replacement at no additional cost, subject to availability; or

• A full refund to the original payment method.

Packages Marked as Delivered

If carrier tracking shows that a package was delivered but you cannot locate it, please check:

• The front door or usual delivery area

• Parcel lockers

• Building reception or management

• Other members of your household

• Neighbors, when appropriate

• Any notice left by the carrier

If the package remains missing, contact us so we can review the available delivery information and determine what assistance may be available.

Damaged Shipments

Please inspect your order after delivery. If the package or product arrives damaged, retain the item, shipping carton, label, and internal packaging.

Contact sales@afullmoon.shop and provide your order number and, when reasonably possible, photographs showing:

• The outside of the package

• The shipping label

• The internal packaging

• The damaged product

Confirmed shipping damage will be handled according to our Return and Refund Policy.

Multiple Packages

Orders containing multiple products may be shipped in separate packages. These packages may have different tracking numbers and may arrive on different dates.

Receiving one package does not necessarily mean another item is missing. Please review all tracking information included in your shipping confirmation before reporting an incomplete delivery.

Policy Changes

All available shipping methods and charges will be displayed before the customer completes payment. We will not add undisclosed shipping or handling charges after checkout.

If our shipping services, costs, or delivery areas change, this policy will be updated accordingly.

Contact Us

For questions about shipping, tracking, or delivery, please contact:

Beautiful Clothes And A Full Moon LLC
1215 East Apache Drive
Springfield, Missouri 65810
United States

Email: sales@afullmoon.shop
Telephone: +1 (925) 384-3050

Customer Service Hours:
Monday–Friday: 9:00 AM–5:00 PM Eastern Time (ET)
Saturday–Sunday: Closed